Sometimes problems come up with instruments. As a general rule, if the parent or student thinks that an instrument isn't working the way it should, always bring the instrument to the band teacher first to take a look at it. Do not attempt any home repairs. Some things can be repaired fairly quickly by the band teacher (stuck brass mouth piece, loose screws, springs, etc.) If the repair is outside the scope of what the band teacher can do on the spot, these are the steps to take:
If you are borrowing a school district owned instrument...
Bring the instrument straight to the band teacher, who will then deliver it directly to the instrumental repair technicians that work for the district. If it is determined that the repairs needed were caused by normal "wear and tear," then there will not be a bill sent to parents. Please refer to your copy of the Instrument Agreement form for more details.
If you are renting an instrument that needs repair...
Take the instrument to the retailer you are renting from and see what options are available.
If you own an instrument that needs repair...
I highly recommend going to The Horn Shop in Fresno. In my opinion they are the best instrument repair technicians available in the central valley. I take the time to go out there when I need maintenance done on my personal instruments and I can vouch that the quality of work they do is worth it. Plus, it gives you an excuse to stop by Dog House Grill for a tritip sandwich.
The Horn Shop
The Horn Shop